Free delivery on all orders! Next working day delivery on orders received by 4pm FREE BISCUITS with all orders over £150

30 Day Guarantee
For your peace of mind

Next Day Delivery
On orders received by 4pm*

Secure Payments
On all major credit/debit cards

No Need To Register
No account needed to order

No Minimum Order
Order exactly what you need

Frequently Asked Questions

Below are some of the most common questions that we receive. If your query is still not answered, please dont hesitate to contact our customer services team by either calling 0800 358 0085, emailing or by clicking on our live chat.

How Long Will It Take For My Order To Be Delivered?

All orders received before 4pm Monday-Friday will be despatched same day for next working day delivery unless otherwise specified. Orders received after 4pm Friday and over the weekend will be despatched on Monday or the next working day for Bank Holidays. Deliveries to some remote home addresses and/or regions may take up to 5 days.

Delivery to Republic of Ireland and Channel Islands is typically 2-3 working days on stocked items. There are some items which we do not hold in stock and take a little longer to deliver, where possible we try to list these lead times on the product pages.

Despite our best efforts there are parts of the UK we cannot reach with a next day delivery service. For a full list of locations and postcodes which are likely to require additional days in transit please click here.

Can I Order Pharmaceuticals From You?

Yes, we have a Pharmaceutical license. Under the provisions of the Medicines Act, Pharmacy Only (P) items can only be made available to authorised persons such as Doctors and Nurses. To order Pharmaceutical products from Eureka! please email our sales team at or place your order via phone at 0800 358 0085. A signature and your GMC/NMC registration number is required to process orders for Pharmaceutical products. We regret that we are unable to return Pharmaceutical items once shipped.

What Are Your Shipping Charges?

The following delivery charges apply to order values, excluding VAT and carriage:

Order value
Isle of Man
Channel Islands
Rep. of Ireland

Are Prices Inclusive Or Exclusive Of VAT?

Prices listed exclude VAT.

How Do I Take Advantage Of Your 'Get 1 Free' Offers?

At Eureka we offer a number of ‘get 1 free’ deals on our best selling consumable items. To take advantage of these offers, order using the ‘141’ or ‘342’ codes where applicable. These are complete packs, so if you order 1 of a ‘141’ code you will receive 2 units (for the price of 1), if you order 1 of a ‘342’ code, you will receive 3 units (for the price of 2).

We also offer quantity discounts on many of our products, so the more you buy, the more you save!

Which Payment Methods Are Accepted?

We accept the following payment methods via our secured website:

Pay for your health and safety equipment securely with SagePayUse PayPal to safety buy your first aid suppliesWe accept Mastercard on all online ordersUse Visa securly online for your safety equipmentWe also accept Visa Electron for all online orders

Can I Order By Fax?

Yes, to place an order via fax simply download and print our order form below and send it to 0800 358 0095.

How Can I Order From You?

There are a number of ways you can order from us:

By freephone on 0800 358 0085
By freefax on 0800 358 0095
By email on
Online at

Secure Online Payments for your Health And Safety Equipment Pay for your health and safety equipment securely with SagePay Visa is safe and secure for your health and safety equipment orders We also accept American Express for all online orders We accept Mastercard on all online orders Use PayPal to safely buy your first aid supplies
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